We understand the challenges faced by small and medium businesses and they how rely on and are impacted by IT. We have built a successful business in taking over from other IT providers that fail to meet your needs of high-quality service. D-Tech has created a model built from the mistakes of other IT providers from client feedback we have collected over the last 20 years. ACTIVE IT is the result. ACTIVE is a methodology we have engrained throughout our entire organization from the day to day support staff, to the supervisors, managers, sale and account team to the very top executive team.
We get you!
What does ACTIVE I.T mean?
Accountability
We firmly believe that we are accountable for our actions, services, solutions, and even our partners. This is a trait we do not take lightly.
Communication
The goal is to ensure everyone is on the same page.When hiring staff, we are very stringent on only hiring people with great technical and communication skills.
Transparency
We believe that trust is built through transparency. As such, what you see is what you get. You will always get the whole story.
Informative
We keep the geek speak internally and provide you with useful information to understand the core concerns and issues.
Value
We are careful with time and money. We constantly look for new technology that may better the organization.Our value goes well beyond just expertise and service.
Education
The best IT operations and IT departments do not work in silos or keep things to themselves.
