Managed IT services is the evolution of the reactive or break/fix technical support. The D-Tech approach to this is to provide the entire role of managing the IT department; this includes providing reactive support, but also managing the various aspects of IT. We pride ourselves in helping our clients fulfill their needs. We can provide managed IT services in a number of ways; If you have one or more of the following full time staff that are to remain as part of your IT department, we can provide any combination of services to you.
Comprehensive Service Offering

IT Management
“IT” is a department in every organization and doesn’t need your full time staff to manage it. We provide a team of experts to cover all the aspects of any IT Department.
Online Backup
The emergence of cloud for backup is now a proven, viable and affordable solution to protect and backup your data. Ensure you have the right solution in place.
Disaster Recovery
With your organizations reliance on I.T. it’s important that you have a plan to continue your normal business, in the event of any disaster. We work with you to provide the proper level of business continuity.
Technical Support
Receive Best in Class technical support, supported by a completely transparent service level agreement. All support requests are logged in the industry best Service Desk tool (Connectwise).
Workstation Management
A flat fee service that ensures all computers are up to date with the latest security and performance updates. We patch all windows and dozens of third party software to keep your computer and staff productive.
Managed Antivirus
A turnkey solution that provides a leading edge Antivirus license on all desktops, laptops and servers through the entire organization, including the support, updates and upkeep of the product versions and definitions.
Network Management
A turnkey solution that provides insight into the up-time, traffic and security into your firewalls. All firmware and security services will be patched on a regular basis.
Outsourced CIO
Our unique oCIO Service aligns your business strategy with IT. If you rely on IT, avoid surprises and allow D-Tech to build a technology road-map that supports your organization.
Managed IT services
Take advantage of our hybrid approach to provide flat fee services combined with a customized block hours service desk model to properly service your I.T
Server Monitoring and Management
A flat fee service that ensure your server(s) is running optimally. All servers are monitored, managed and patched to catch any warning or signals or failure and threat.
Backup Assurance
Receive a daily executive summary outlining the true status of your backup. With eagle eye precision our skilled IT support team scan for any anomalies that will increase your risk for data failure, ensuring safety in your data.
Cloud File Sharing
An elegant solution that removes the hassles of VPN. Have your staff be truly mobile with our comprehensive, insanely easy to use Cloud file sharing solution that ties into your file server and user security.

All the Cloud technology
you would ever need
Leverage our massive partner list to get any technology your organization needs to be successful.
- Microsoft Office365,
- Mimecast – Email archiving
- Cloud File Sharing and Collaboration
- Canadian based Online Backup
- Infrastructure as a Service (IaaS)
- Software as a Service (SaaS)
- Hardware as a Service (HaaS)
- VOIP telephone systems
What People Are Saying
